1. Information Collection and Usage

1.1 Personal Information

We may collect personal information from Users in various ways, including but not limited to:

1. a) Registration: When you create an account on our App, we may collect personal information such as your name, email address, and password. We use the Firebase service for authentication to securely manage and verify your account.
2. b) Communication: We may collect personal information when you communicate with us, such as when you send us support requests or provide feedback. This information may include your name, email address, and any other information you choose to provide.

1.2 Usage Information

We may collect non-personal information about your use of the App. This information may include but is not limited to:

1. a) Log Data: We collect log data, including your device’s Internet Protocol (IP) address, device type, operating system, browser type, and other technical information. This data helps us analyze trends, administer the App, track users’ movements, and gather demographic information.
2. b) Analytics: We may use third-party analytics tools, such as Google Analytics, to collect and analyze usage information. These tools may collect information about your interactions with the App, including the pages you visit, the features you use, and other information that assists us in improving the App.

2. WebRTC Service

Cloudvision utilizes WebRTC technology with encrypted media streams to enable real-time video communication. The App may collect and transmit media streams between users during video calls. However, please note that we do not store or retain these media streams on our servers.

3. Information Sharing and Disclosure

3.1 Service Providers

We may share your personal information and usage information with trusted third-party service providers to assist us in operating our App, analyzing usage data, providing customer support, and other purposes necessary to improve and enhance the user experience. These service providers are obligated to handle your information securely and in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to access, update, correct, and delete your personal information held by us. You can exercise these rights by contacting us using the contact information provided below. However, please note that certain information may be retained for legal and legitimate business purposes.

6. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on the App or through other appropriate means. By continuing to use the App after the changes are made, you agree to the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@cloudvision.email

By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the App.

Note: This privacy policy is provided as a general template. It is important to consult with a legal professional or privacy expert to ensure compliance with applicable laws and regulations.

Effective Date: January 1, 2020

This Privacy Policy governs the manner in which Cloudvision S.r.l. (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User” or “you”) of the Cloudvision Android application (“App”).

Cloudvision S.r.l.
Partita IVA. IT03942600366
Sede principale: Via Emilio Salgari 17 – 41123 Modena (MO) Italy
Registrata presso l’Ufficio del registro delle imprese di Modena

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