We may collect personal information from Users in various ways, including but not limited to:
a) Registration: When you create an account on our App, we may collect personal information such as your name, email address, and password. We use the Firebase service for authentication to securely manage and verify your account.
b) Communication: We may collect personal information when you communicate with us, such as when you send us support requests or provide feedback. This information may include your name, email address, and any other information you choose to provide.
1.2 Usage Information
We may collect non-personal information about your use of the App. This information may include but is not limited to:
a) Log Data: We collect log data, including your device’s Internet Protocol (IP) address, device type, operating system, browser type, and other technical information. This data helps us analyze trends, administer the App, track users’ movements, and gather demographic information.
b) Analytics: We may use third-party analytics tools, such as Google Analytics, to collect and analyze usage information. These tools may collect information about your interactions with the App, including the pages you visit, the features you use, and other information that assists us in improving the App.
2. WebRTC Service
Cloudvision utilizes WebRTC technology with encrypted media streams to enable real-time video communication. The App may collect and transmit media streams between users during video calls. However, please note that we do not store or retain these media streams on our servers.
3. Information Sharing and Disclosure
3.1 Service Providers
3.2 Legal Requirements
We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
4. Data Retention
5. Your Rights
You have the right to access, update, correct, and delete your personal information held by us. You can exercise these rights by contacting us using the contact information provided below. However, please note that certain information may be retained for legal and legitimate business purposes.
6. Children’s Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.
8. Contact Us
Effective Date: January 1, 2020
Cloudvision S.r.l. Partita IVA. IT03942600366 Sede principale: Via Emilio Salgari 17 – 41123 Modena (MO) Italy Registrata presso l’Ufficio del registro delle imprese di Modena
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Cloudvision S.r.l. Via E. Salgari, 17 – 41123 Modena (Mo) Italy – P. Iva 0394200366